Waymo Orlando Field Report
Key Orlando Las Vegas Report Findings
Waymo runs Orlando from a depot of more than 130,000 square feet, about the size of a Costco, where we saw hundreds of vehicles staged and ready to scale. The fleet is mixed, with the Waymo Ojai running alongside the Jaguar I-PACE. We were on the ground the first full day after Waymo expanded its Orlando service area, which now covers the Universal area, Kissimmee, the lakes district and a wide spread of residential and commercial corridors.
The depot is well staffed and the vehicles are being cleaned, which was not the case at the Austin lot we documented earlier. Charging infrastructure appears temporary, and we found no permanent charging on site. Curbside service at the theme parks is a strength, with a rooftop drop off at Universal Studios and a curbside drop off at SeaWorld.
Access is the constraint. Waymo cannot pick up at Orlando International Airport (MCO), and the closest pickup point is an Amazon fulfillment center. Waymo does not serve Walt Disney World either. Those are the two biggest demand generators in the market, and until Waymo can operate at both, the Orlando service area will be highly usable but incomplete.
Waymo Orlando Field Report
Grayson Brulte traveled to Orlando to ride the newly expanded Waymo service area, from the theme parks to the depot, spending four and a half hours in Waymo vehicles. This field report covers airport access, theme park drop offs, the Waymo Orlando depot, the mixed fleet and what the expanded service area signals about the next phase of the market.
The Airport
Waymo cannot pick up riders at Orlando International Airport (MCO). The closest pickup point we found was an Amazon logistics fulfillment center (10,000 steps away), and there is some irony in getting picked up by a Waymo right in front of an Amazon sign.
Universal Studios
As we approached the park, Waymo I-PACEs were everywhere we looked. Our drop off was at the Jurassic Park section, 6000 Universal Boulevard, where the Waymo drove up a parking garage ramp and dropped us on the roof. Waiting at the drop off zone was another Jaguar I-PACE Waymo.
SeaWorld
At SeaWorld, Waymo drops riders right at the curb, steps from the park entrance. It is a great experience for families, and consistent with what we have seen in other markets.
Waymo’s Orlando Depot
The Waymo Orlando depot is more than 130,000 square feet, and we counted hundreds of vehicles on site. In Orlando, Waymo currently operates a mixed fleet of Ojais and I-PACEs. The charging infrastructure appears temporary, and we found no permanent charging during our review.
Waymo’s Orlando Service Area
We drove the entire new Orlando service area. It covers part of the Kissimmee area, though riders cannot reach Walt Disney World from there, the Universal area, a lakes district with homes along the water, a large number of residential neighborhoods, strip malls, shopping centers, busy arterial roads and a Prologis industrial center. It is a broad and highly usable service area for residents and visitors alike.
The Waymo Orlando Fleet
In Orlando, Waymo operates a mixed fleet with both Ojais and I-PACEs. The Ojai drove exceptionally well, and we felt it was tuned a little better than the Jaguar I-PACE.
Outlook
Waymo has built a strong foundation in Orlando, with a large depot, hundreds of vehicles, a mixed fleet and an expanded service area that already covers the Universal corridor and much of the metro. The open question is access to the two places that matter most, Orlando International Airport and Walt Disney World.
When Waymo gets permission to operate at either one, the Orlando market changes. Until then, we expect the service area to keep growing and the temporary charging at the depot to give way to permanent infrastructure as the fleet scales.
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